Public Safety Information
Ensuring you and your pup have a safe and welcoming visit to our canine cafe.
Please read the entire document.
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I understand that there may be dogs in the lounge.
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I will not hold Pup In A cup responsible for any injuries that may result from interactions with dogs in the lounge.
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I understand that dog dander is a common allergen and I enter this facility at my own risk.
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Zoonotic diseases - (zoonoses) are infections that are spread between people and animals. These infections are caused by germs, such as viruses, bacteria, parasites, and fungi. Some can be severe and life-threatening, and others may be milder and get better on their own. A good protection against zoonoses is washing your hands with soap and running water or using hand sanitizer if soap and water are not readily available.
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For more information on zoonotic diseases and questions concerning dog safety, refer to the CDC website, https://www.cdc.gov/healthy-pets/about/dogs.html
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All dogs in our facility are required to have their basic vaccinations against Rabies and Distemper.
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I have read the above description of zoonoses, I understand the importance of clean hands, and know the web address to the CDC website regarding dog safety.
Treatment of Dogs
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Every owner has a right to say no to allowing others to interact with their dogs.
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Dogs MUST remain on leash while inside the premises.
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Dogs must be calm and unobtrusive to the others in the facility - it is the discretion of the staff to make the call on which dog is the offender.
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Dogs may choose not to interact with you.
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Do not feed dogs from the human menu or allow dogs to eat your food.
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We have a menu specially catered to them if you would like your dog to enjoy food alongside you.
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No flash photography.
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We have a zero-tolerance policy for any type of “abusive behavior” towards dogs in our lounge, customers, and staff.
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“Abusive behavior” includes teasing, overly loud noises, foul language, yelling, stomping, chasing, harassing, physically hurting, and any other behaviors deemed abusive by our staff.
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Be respectful of dogs in muzzles, do not approach them without express consent from their owner. Failure to do so will result in removal from our premises.
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I agree that I understand and will follow the rules regarding the treatment of the dogs and their owners at Pup In A Cup.
Children
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All people 13 years and under must be accompanied by an adult.
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Adults must take full responsibility for all interactions between children and dogs on premises.
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Pup In A Cup will not be held responsible for any injuries resulting from dog interactions.
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No persons may climb on any furniture/objects for any reason.
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I agree to the rules regarding children at Pup In A Cup. I understand these rules are for the safety of the dogs and children at Pup In A Cup.
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Quiet Room Reservations
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Each reservation is for 50 minutes and starts at the top of the hour; payment is not prorated if you leave early or arrive late.
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You will check in at the food counter to receive a key fob for the assigned Quiet Room and receive instructions for the Quiet Room.
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Refunds will only be granted if the cancellation is made with at least 24 hours notice.
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Refunds will be processed in 5-7 business days.
Our facility is under video surveillance for the safety of our canine companions.
We reserve the right to ask any person to leave for any reason.
I have read and understand all these rules/statements/information and agree to all that they imply.